XP Antispyware 2012 Infection: Need Help
#1
Posted 16 December 2011 - 03:05 PM
Any suggestions on what I can do would be gratefully appreciated.
Cheers
BB
#2
Posted 16 December 2011 - 03:49 PM
- I'm guessing Malawarebytes detects it, but can't get rid of it?
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Try installing SUPERAntispyware (Free Edition) to see if that can help.
Also, update to the latest 'virus definitions' on all tools.
http://www.superanti...m/download.html
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The later versions of Internet Explorer allow you to 'Reset' it back to factory settings (which includes the registry).
On the menu:
Internet Options (or Tools -> Options) -> "Advanced" tab -> "Reset"
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Also worth a try (I would):
Start -> Run...
Type msconfig, then press return.
On the "startup" tab, scan down the list and see if there is anything that looks suspicious or similar in name to anything that your tools have so far mentioned or that has come up in a Google search.
If so, un-check it/them and reboot
(make a note of changes on paper or notepad so you can reverse it, if nec.)
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In the past I have also looked for answers on the websites of McAfee or Symantec to see if they have a solution.
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Good luck!
Meum cerebrum nocet
#3
Posted 16 December 2011 - 09:06 PM
#4
Posted 16 December 2011 - 09:20 PM
http://www.spywarevo...oval-steps.html
The removal tool link is about half way down the page, but here's a link to it
http://www.spywarevo...oad/sdsetup.exe
If you're still having problems PM me.
Miker
#5
Posted 16 December 2011 - 09:52 PM
I think you've cracked it Miker, that's most likely what's needed, well done... take a look at this site, and try its specific XP Antispyware 2012 removal tool.
Until BB's response I didn't realise it was actually XP Antispyware itself which was causing the issue, as I have an older version installed on my XP laptops no problem. It's a good utility, in it's older guise anyway.
Meum cerebrum nocet
#6
Posted 16 December 2011 - 10:42 PM
Then I downloaded Malwarebytes Anti-Malware, and after I copied the install icon and changed the .exe ending to .scr and pasted the original, so then I had 2, one ending .exe and the other .scr on the screen.
I installed the .scr one, ticking updates and launch when finish and then did a Fast scan, this seems to avoid the attention of the Trojan.
After deleting all threats, it automatically reboots to make the deletions final. It all looks ok now, fingers crossed.
#7
Posted 17 December 2011 - 05:47 PM
There may be some last remains of the virus on your unit, as a program, or in the registry. So, I'd still recommend downloading & running the virus removal tool. First, download the tool, restart in safe mode, and run the removal tool in safe mode. The instructions don't mention this, but it's often the best way to remove a virus.
But, it's your call BB, good luck.
#8
Posted 17 December 2011 - 06:54 PM
No worries BB, thanks DC.
There may be some last remains of the virus on your unit, as a program, or in the registry. So, I'd still recommend downloading & running the virus removal tool. First, download the tool, restart in safe mode, and run the removal tool in safe mode. The instructions don't mention this, but it's often the best way to remove a virus.
But, it's your call BB, good luck.
Been having a few problems today opening my Opera browser, Skype and even my photo editor. Right now I am in "Safe Mode with Networking" (you can find it guys by continuously clicking f8 button when you turn on your computer) using Google Chrome. I'd recommend having it in case of situations like this.
Anyway downloading the link you attached Miker, finger crossed it sorts out the remainder of the problems.
Thanks again for your help, now lets see where this gets me lol.
#9
Posted 17 December 2011 - 07:16 PM
Do you have an idea how you got infected? It could help others avoid the problem.
Good luck and I hope it all works out!
#10
Posted 17 December 2011 - 09:05 PM
#11
Posted 18 December 2011 - 03:59 AM
I use Zone alarm, and yesterday it said Windows something(my words) is trying to access and without thinking I clicked Allow with the ensuring hassle.
Cannot open Fast stone image viewer for example. If no luck soon, I might try to find a computer shop and get it sorted. May get the disk wiped and windows 7 (fake no doubt) installed
#12
Posted 18 December 2011 - 04:11 AM
http://windows.micro.../system-restore
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